Your Personal Data

What we need.

A & P Travel Ltd will be what is known as the ‘Controller’ of the personal data you provide to us. A & P Travel Ltd`s company registration number is 05143575 and its registered address is Aston Shaw, 2 Trust Court, Histon, Cambridge, England, CB24 9PW. Unless otherwise agreed with you, we will only collect basic personal information about you, which does not include any special categories of personal information about you (often referred to as ‘sensitive personal data’)

Why we need it.

Any personal information submitted by you, whether from filling in an application form for school transport, completing a web form or contacting us by telephone requesting a quote will only be used for the purpose of fulfilling our obligations to you, whether that be to check details for a private hire, inform you of any delays or changes to a route or timetable, and for sending out
invoices/updates.

What we do with it.

All the personal data we hold about you will be processed by our staff in the United Kingdom and no third parties will have access to your personal data, unless there is a legal obligation for us to provide them with this.
Please be aware, however, that your information may be stored on a cloud-based system whose servers are located within the European Union.
We take all reasonable steps to ensure that your personal data is processed and protected securely, using encryption software on our systems, and keeping all files locked away.

How long will we keep it

Any personal data relating to legal requirements will generally be kept for 6 years, after which time it will be destroyed. Any personal data not required by law to be keep for 6 years, will be destroyed as soon as it become irrelevant, for example a child travelling on one our vehicles leaves school and as such no longer requires travel.

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